At stowdish.com, we are committed to providing a clear and reliable shipping experience for customers worldwide. This Shipping Policy explains our order processing, international shipping coverage, estimated delivery times, and carrier arrangements.
1. Shipping Coverage
stowdish.com offers international shipping to eligible destinations worldwide.
Orders may be shipped to eligible residential and commercial addresses in countries and regions where our shipping services are available. Shipping availability and applicable shipping charges are calculated based on the destination address provided during checkout.
Certain countries, regions, territories, or remote locations may be subject to shipping restrictions or may not be available for delivery due to carrier limitations, customs requirements, or other logistical considerations.
Customers are responsible for providing a complete and accurate international shipping address.
2. Order Processing Time
Orders are generally processed within 1–3 business days after payment has been successfully authorized.
Order processing includes payment verification, order confirmation, product preparation, packaging, and handover to the selected shipping carrier.
Orders placed on weekends or public holidays may begin processing on the next business day.
3. International Shipping Time
After an order has been processed and handed over to the carrier, estimated international delivery is generally 3–7 business days.
Therefore, the typical total timeframe from order placement to delivery is approximately 4–10 business days, consisting of:
- Order processing: 1–3 business days
- International transit and delivery: 3–7 business days
Delivery estimates are provided for general guidance and are not guaranteed delivery dates. Actual delivery times may vary depending on the destination country, customs processing, local carrier operations, and other circumstances beyond our reasonable control.
4. Shipping Carriers
Depending on the destination, package size, availability, and other logistical factors, orders may be shipped through established international and local carriers, including:
- USPS (United States Postal Service)
- UPS (United Parcel Service)
- FedEx
- Other qualified international or local delivery partners where appropriate
The carrier selected for an individual order may vary depending on the destination and shipping arrangements. Where tracking information is available, it will be provided to the customer after the order has been shipped.
5. Shipping Charges
Applicable international shipping charges will be displayed during the checkout process before the order is submitted.
Shipping costs may vary depending on the destination country or region, delivery address, package size, package weight, and applicable shipping arrangements.
Any applicable shipping charges will be shown to the customer before completing the purchase.
6. Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, value-added taxes (VAT), brokerage fees, or other charges imposed by the destination country.
Unless otherwise stated during checkout, such charges are generally the responsibility of the customer and may be collected by the applicable customs authority, carrier, or local delivery provider.
Customers are responsible for understanding and complying with the import requirements and regulations applicable in their destination country.
Customs processing may also affect the estimated delivery timeframe.
7. Tracking Information
When tracking is available, customers may receive a tracking number after their order has been shipped.
Please allow some time for the carrier’s tracking system to update after the package has been handed over. International tracking information may take additional time to appear or update as the shipment moves between countries and through customs.
8. Delivery Delays
Estimated delivery times may be affected by circumstances outside our reasonable control, including:
- Severe weather
- Carrier delays
- Public holidays
- Customs inspections or clearance procedures
- Incorrect or incomplete delivery addresses
- High shipping volumes
- Transportation disruptions
- Import restrictions
- Local delivery conditions
- Other unforeseen international logistical circumstances
If a shipment is delayed, we will make reasonable efforts to assist customers in obtaining updated delivery information.
9. Incorrect or Incomplete Shipping Information
Customers are responsible for providing accurate and complete international shipping information when placing an order.
This includes the recipient’s full name, street address, city, postal code, state or province where applicable, country, and other information required for international delivery.
If an order cannot be delivered because of an incorrect or incomplete address, additional delivery arrangements or costs may apply.
Please contact us as soon as possible if you notice an error in your shipping information.
10. Lost or Damaged Packages
If your package appears to be lost, significantly delayed, or damaged during delivery, please contact us with your order number and relevant shipping information.
For damaged products, please provide photographs of the product and packaging where possible. We will review the situation and determine the appropriate resolution in accordance with our applicable Refund Policy.
For international shipments, customers may also be required to cooperate with the applicable carrier or customs authority when investigating a lost, delayed, or damaged shipment.
11. Delivery Address Restrictions
Orders can only be shipped to destinations where our international shipping services are available.
Certain countries, territories, military addresses, remote areas, and locations subject to carrier or import restrictions may not be eligible for delivery.
If a destination becomes unavailable after an order has been placed due to circumstances outside our reasonable control, we will contact the customer regarding the available options.
12. Shipping Confirmation
Once your order has been processed and shipped, a shipping confirmation may be sent to the email address provided during checkout.
The confirmation may include relevant shipping information and tracking details when available.
Customers should retain their tracking information until the order has been successfully delivered.ailable.